Contact
Talk to a human.
We're a small team. Every message reaches a real person — usually replied within one business day. One email for everything: team@ketpy.com.
Pick whichever channel works for you.
Onboarding, support, security disclosure, partnerships, billing — one address triages it all.
Fastest way to reach us during business hours — tap the number to start a chat.
Office
Ketpy · Gurugram, India — engineered by Gepton.com.
Existing tenant? Manager login is at /login. Forgot password? Ask your service provider to rotate it — we don't expose self-service reset to keep tenant data isolated.
Drop us a line
Tell us about your organisation and what you'd like to issue. We'll reply with a tailored recommendation.
Common pre-onboarding questions.
Save yourself a back-and-forth — here's what most prospects ask in their first email.
How long does onboarding take?
From the time we get your email: typically 1 business day. We create your tenant, set the manager credentials, send the branded onboarding email, and walk your team through it on a quick call.
Can I try it before I buy?
We don't offer a public free trial — but we'll happily walk you through the whole platform on a Google Meet / Zoom call, and we can share demo credentials so you can poke around the manager dashboard yourself. Try the public verification at /v/demo anytime, no signup required.
How do you bill?
Annual, manual, off-platform. We invoice you; you pay via UPI, bank transfer or cheque. No auto-renewals, no surprise charges.
Where does my data live?
India-resident servers. No cross-border data transfer. Full privacy policy →
Can I self-host on my own server?
Yes — that's the whole design point. Vanilla PHP 8.3 + MySQL on any cPanel-style shared server. Get in touch and we'll set you up with a deployment package.