K Ketpy Authenticator
Onboard or Buy
Contact

Talk to a human.

We're a small team. Every message reaches a real person — usually replied within one business day. One email for everything: team@ketpy.com.

Reach us

Pick whichever channel works for you.

Email

Onboarding, support, security disclosure, partnerships, billing — one address triages it all.

team@ketpy.com

Office

Ketpy · Gurugram, Haryana, India — engineered by Gepton.com.

By appointment only

Response-time promise

Onboarding & new tenant: 1 business day · Support (active tenant): same business day · Security disclosures: within 24 hours.

Follow us

Instagram, LinkedIn, Facebook — all linked from the footer below. We post product updates and customer wins.

Existing tenant? Manager login is at /login. Forgot password? Ask your service provider to rotate it — we don't expose self-service reset to keep tenant data isolated.

Drop us a line

Tell us about your organisation and what you'd like to issue. We'll reply with a tailored recommendation.

Or write directly to team@ketpy.com.
Quick answers

Common pre-onboarding questions.

Save yourself a back-and-forth — here's what most prospects ask in their first email.

How long does onboarding take?
From the time we get your email: typically 1 business day. We create your tenant, set the manager credentials, send the branded onboarding email, and walk your team through it on a quick call.
Can I try it before I buy?
Yes. We'll provision a test tenant with your branding for 7 days. If you decide not to continue, we delete the tenant and any uploaded records on request.
How do you bill?
Annual, manual, off-platform. We invoice you; you pay via UPI, bank transfer or cheque. No auto-renewals, no surprise charges.
Where does my data live?
India-resident servers. No cross-border data transfer. Full privacy policy →
Can I self-host on my own server?
Yes — that's the whole design point. Vanilla PHP 8.3 + MySQL on Hostinger or any cPanel host. Get in touch and we'll set you up with a deployment package.